Research

My work follows a behavioral approach and generally focuses on the role of IT/IS and digitization in creation of value at all levels. Most of my emphasis has been in the areas of IS value, IS strategy, e-business, KM, reengineering, and innovation. More recently, I have extended my work to include the effect of IT on the individual in influencing identity and stress. I also take interest in introspective work on the IS field and its welfare. While my work employs a positivist epistemology, it is not locked into one philosophy or even methodology. I have conducted field surveys, experimental designs, structured interviews, content analysis, secondary data analyses (e.g., strategic group analysis, event studies), field experiments, and modeling. Most of my work has been published in major refereed journals and I recently co-edited three books on IT and process change. I have been fortunate enough to have received a number of research awards and have been consistently recognized as the 1st, 2nd, or 3rd most productive researcher in widely recognized major (A level) IS journals (e.g., MIS Quarterly, Journal of MIS, Information Systems Research) in ten independent published studies and the 2nd most influential researcher based on citation impact in a recent study. Since 1990, I am the 2nd most published researcher in the prestigious AIS “Basket of 6” journals. I have also participated in various prominent roles in national conferences (e.g., ICIS, DSI, AIS) and am involved in leadership roles (e.g., Senior Editorship) in numerous premier journals.

The lists below represent a fairly banal presentation of this work.

Refereed Research Articles
Books
Chapters and Monographs
Proceedings, Conferences and Presentations
Google Scholar Citation Data
Interactive Academic Search Visual Explorer

 

 

Refereed Research Articles

With Gerow, J., Thatcher, J., “Can Political Skill Enhance Business and IT Knowledge?” Information Systems Management (forthcoming). [Abstract]

With S. Tams, J. Thatcher, “Concentration, Competence, Confidence, and Capture: An Experimental Study of Age, Interruption-based Technostress, and Task Performance,” Journal of the Association for Information Systems (JAIS) (forthcoming). [Abstract]

With D. Jiang, L. Jiang, “The Sphere of Influence of Information Systems Journals: A Longitudinal Study,” Communications of the Association for Information Systems (CAIS), Vol.41, 7, pp.150-178. [PDF]

With Sedera, D., Lokuge, S., Sarkar, S., Sarkar, S., “Innovating with Enterprise Systems and Digital Platforms: A Contingent Resource-Based View,” Information & Management (I&M) (forthcoming). [Abstract]

With K. Lyytinen, “Management Misinformation Systems: A Time to Revisit,” Journal of the Association for Information Systems (JAIS) (forthcoming). [Abstract]

With M. Carter, S. Tams, “What Do I Profit? Uncovering Boundary Conditions on Reputation,” Information & Management (I&M) (forthcoming). [PDF ;   Abstract]

With D. Jiang, L. Jiang, “The Sphere of Influence of Information Systems Journals: A Longitudinal Study,” Communications of the Association for Information Systems (CAIS). [PDF]

With Sedera, D., Lokuge, S. Sarkar, S., “Innovating with Enterprise Systems and Digital Platforms: A Contingent Resource-Based View,” Information & Management (I&M)Vol. 53, 2016, pp. 366-379. [PDF ;   Abstract]

With J. Gerow, J. Thatcher, “Alignment’s Nomological Network: Theory and Evaluation,”Information & Managment (I&M), Vol. 53, No. 5, 2016. pp. 541-553. [PDF ;  Abstract]

With R. Purvis, S. Tams, R. Henry, S. Davis, J. McGregor, “The Impact of Residual Risk and Resultant Problems on Information Systems Development Project Performance,”Project Managment Journal (forthcoming). [Abstract]

With N. Bandodkar, “Factors Influencing the Extent of Co-Authorship in MIS Research: An Empirical Investigation,” Communications of the Association for Information Systems (CAIS), Vol. 38. No. 3, 2016, pp. 84-105. [Abstract]

With J. London, K. Craig, “A historical Observation of the Intellectual and Institutional Structures of the Field,” Commpunications of the Association for Informaition Systems (CAIS), Vol. 38, No. 25, pp. 432-476. [PDF ;  Abstract]

With S. Tams, J. Thathcher, R. Pak, “Selective Attention as a Protagonist in Contemporary Workplace Stress: Implications for the Interruption Age,” Axniety, Stress, & Coping (ASC), Vol. 28, No. 6, 2015, pp. 663-686. [PDF ;  Abstract]

With M. AlMarzouq, J. Thatcher, “Taxing the Development Structure of Open Source Communities: An Information Processing View,” Decision Support Systems (DSS), Vol. 80, December 2015, pp. 27-41. [PDF ;   Abstract]

With D. Weathers, S. Swain, “Can Online Product Reviews Be More Helpful? Examining Characteristics of Information Content by Product Type,” Decision Support Systems (DSS), Vol. 79, November 2015, pp. 12-23. [PDF ;  Abstract]

With K. Lyttinen, “New State of Play in IS Research: The Push to the Edge,” MIS Quarterly (MISQ), Vol. 39, No. 2, 2015, pp. 271-296. [PDF ;  Abstract]

“Are We Losing Out with Digitization?” Journal of Information Technology Case and Application Research, Vol. 17, Issue 1, pp. 3-7 (Invited editorial Essay). [PDF ;  Abstract]

With K. Lyttinen, “New State of Play in IS Research: The Push To the Edge, MIS Quarterly (MISQ) (forthcoming). [PDF ;  Abstract]

With J. Gerow, J. Thatcher, “Six Types of IT-Business Strategic Alignment: An Investigation of the Constructs and Their Measurement, European Journal of Information Systems (EJIS). [Abstract]

With P. Galluch, J. Thatcher, “Interrupting the Workplace: Examining Stressors in an Information Technology Context,” Journal of the Association for Information Systems (JAIS), Vol.16, No.1, 2015, pp.1-47. [PDF ;   Abstract]

With S. Tams, J. Thatcher, “Modern Information Technology in an Old Workforce: Toward a Strategic Research Agenda,” Journal of Strategic Information Systems (JSIS), Vol.23, No.4, 2014, pp.284-304. [Abstract]

With J. Gerow, J. Thatcher, P. Roth, “Looking Toward the Future of IT-Business Strategic Alignment through the Past: A Meta-Analysis,” MIS Quarterly (MISQ), Vol. 38, No.4, 2014, pp.1159-1185. [PDF ;  Abstract]

With S. Tams, A. Ortiz de Guinea Lopez de Arana, A., K. Hill, J. Thatcher, “NeuroIS – Alternative or Complement to Existing Methods? Examining the Holistic Effects of Neuroscience and Self-Reported Data”  Journal of the Association for Information Systems (JAIS), Vol.15, Issue 10, 2014, pp.723-753. [PDF ;  Abstract]

“Value of IS Research: Let’s Not Talk Crisis – but We Can Do Better,” Communications ofthe Association for Information Systems (CAIS), Vol.34, 2014, pp.837-842. [PDF ;  Abstract]

With C. Duan, N. Roberts, and N. Balakrishnan, “Firm Valuation Effects of the Decision to Adopt Relationally-Governed Business Process Outsourcing Arrangements,” International Journal of Production Research (IJPR), Vol. 52, No.15, 2014, pp.4673-4694. [Abstract]

With R. Sabherwal, R. Raman, R. Gokhale, Information Politics: Strategies and Counterstrategies, International Journal of Information Systems and Management, Vol.1, Nos1/2, 2014, pp.3-36. [PDF ;   Abstract]

“The Worlds of Academic Research, Media, Politics and Practice on IS Outsourcing: Musings of a Casual Observer, Journal of Information Technology Case and Application Research, Vol.15, No. 2, 2014 (Invited Editorial Essay). [PDF]

With R. Raman, A. Stubblefield, “What Affects Citation Counts in MIS Research Articles? An Empirical Investigation,” Communications of the Association for Information Systems (CAIS),  Vol.34(75), 2014, pp.1435-1456. [PDF ;  Abstract]

With R. Narayanaswamy & R. Henry. “Examining the Impact of Influence Tactics in Information System Development Projects: A Control Loss Perspective,” Journal of Management Information Systems (JMIS), Vol.30, No.1, 2013, pp.191-226. [PDF ;  Abstract]

“Muddling Along to Moving Beyond in IS Research: Getting From Good to Great,” Journal of the Association for Information Systems (JAIS), Vol.14(special issue), 274-282, (2013). [PDF ;  Abstract]

With R. Kohli. (2013) “Revealing Your Hand: Caveats in Implementing Digital Business Strategy,” MIS Quarterly, (forthcoming). [PDF ;  Abstract]

With E. T. G. Wang & J. C. F. Tai. (2013) “Examining the Relational Benefits of Improved Interfirm Information Processing Capability in Buyer-Supplier Dyads,” MIS Quarterly, Vol.37(1), 149-173. [PDF ;  Abstract]

With K. S. Im & J. T. C. Teng. (2013) “Do Large Firms Become Smaller by Using Information Technology,” Information Systems Research, Vol. 24(2), 470-491. [PDF ;  Abstract]

With J. Lim & R. L. Purvis. (2012) “The Consumer Choice of E-Channels as a Purchasing Avenue: An Empirical Investigation of the Communicative Aspects of Information Quality,”IEEE Transactions on Engineering Management, Vol.59(3), 348-363. [PDF ;  Abstract]

With K. S. Schwaig, A. H. Segars & K. D. Fiedler. (2013) “A Model of Consumers’ Perceptions of the Invasion of Information Privacy,” Information & Management, Vol.50, 1-12. [PDF ;  Abstract]

With R. Kohli. (2012) “Cocreating IT Value: New Capabilities and Metrics for Multi-firm Environments,” MIS Quarterly, Vol.36(1), 225-232. [PDF ;  Abstract]

“The Information Systems Field: Making a Case for Maturity and Contribution,” Journal of the Association for Information Systems (JAIS), Vol.13(Special Issue),  254-272, (2012). [PDF ;  Abstract]

With S. Otim, K. E. Dow & J. A. Wong. (2012) “The Impact of Information Technology Investments on Downside Risk of the Firm: Alternative Measurement of the Business Value of IT,” Journal of Management Information Systems (JMIS), Vol.29(1), 157-194. [PDF ;  Abstract]

With N. Roberts. (2012) “Leveraging IT Infrastructure to Facilitate Firm’s Customer Agility and Competitive Activity: An Empirical Investigation,” Journal of Management Information Systems (JMIS), Vol.28(4), 231-270. [PDF ;  Abstract]

With N. Roberts, P. S. Galluch & M. Dinger. (2012) “Absorptive Capacity and Information Systems Research: Review, Synthesis, and Directions for Future Research,” MIS Quarterly, Vol.36(2), 625-648. [PDF ;  Abstract]

With S. Otim. (2012) “Resolving Uncertainty and Creating Value from the Exercise Of E-Commerce Investment Options,” Information Systems Journal, Vol.22, 261-287. [PDF ;  Abstract]

With K. A. Saeed, W. J. Kettinger & S. Guha. (2011) “Organizational Interventions and the Successful Implementation of Customer Relationship Management (CRM) System Projects,”The DATA BASE for Advances in Information Systems, Vol.42(2), 9-31. [PDF ;  Abstract]

With E. Karahanna & O. El Sawy. (2011) “Special Issue on ‘New IS Leadership Roles in a Digital World,” (Editor’s Comments) MIS Quarterly Executive, Vol.10(4), iii-v. [PDF]

With N. Roberts. (2012) “Investigating Firm’s Customer Agility and Firm Performance: The Importance of Aligning Sense and Respond Capabilities,” Journal of Business Research, Vol.65(5), 579-585. [PDF ;  Abstract]

With M. Carter & J. Bennett. (2011) “The Emerging CIO Role of Business Technology Strategist,” MIS Quarterly Executive, Vol.10(1), 19-29. [PDF ;  Abstract]

With K. A. Saeed & M. Malhotra. (2011) “Interorganizational System Characteristics and Supply Chain Integration: An Empirical Assessment?” Decision Sciences, Vol.42(1), 7-42. [PDF ;  Abstract]

With R. Ayyagari & R. Purvis. (2011) “Technostress: Technological Antecedents and Implications,” MIS Quarterly, Vol.35(4), 831-858. [PDF ;  Abstract]

With J. E. Gerow, N. Roberts & J. B. Thatcher. (2010) “The Diffusion of Second-Generation Statistical Techniques in Information Systems Research from 1990-2008,” Journal of Information Technology Theory and Application (JITTA), Vol.11(4), 5-28. [PDF ;  Abstract]

With A. M. Muthitcharoen & P. C. Palvia. (2011) “Building a Model of Preferred Technology: The Case of Channel Choices,” Decision Sciences, Vol.42(1), 205-237. [PDF ;  Abstract]

With S. Otim. (2010) “E-Commerce: A Brand Name’s Curse,” Electronic Markets, Vol.20(2), 147-160. [PDF ;   Abstract]

With S. Tams. (2010) “The Effect of an IS Article’s Structure on its Impact,”Communications of the Association for Information Systems (CAIS), Vol. 27(1), 149-172. [PDF ;  Abstract]

With G. Bhatt, A. Emdad & N. Roberts. (2010) “Building and Leveraging Information in Dynamic Environments: The Role of IT Infrastructure Flexibility as Enabler of Organizational Responsiveness and Competitive Advantage,” Information & Management, Vol.47(7), 341-349. [PDF ;  Abstract]

With G. Kim & B. Shin. (2010) “Investigating Two Contradictory Views of Formative Measurement in Information Systems Research,” MIS Quarterly, Vol.34(2), 345-366. [PDF ;  Abstract]

With J. C. Zimmer, R. E. Arsal & M. Al-Marzouq. (2010) “Investigating Online Information Disclosure: Effects of Information Relevance, Trust and Risk,” Information & Management, Vol.47, 115-123. [PDF ;  Abstract]

With G. Rong. (2009) “Keeping Up-To-Date with Information Technology: Testing a Model of Technological Knowledge Renewal Effectiveness for IT Professionals,” Information & Management, Vol.46, 376-387. [PDF ;  Abstract]

With C. Duan & N. Balakrishnan. (2009) “Business Process Outsourcing: An Event Study on the Nature of Processes and Firm Valuation,” European Journal of Information Systems, Vol.18, 442-457. [PDF ;  Abstract]

With R. Sabherwal. (2010) “An Taxonomy of Political Processes in Systems Development,”Information Systems Journal, Vol.20(5), 419-447. [PDF ;  Abstract]

With N. Roberts & J. B. Thatcher. (2010) “Advancing Operations Management Theory Using Exploratory Structural Equation Modeling Techniques,” International Journal of Production Research, Vol.48(15), 4329-4353. [PDF]

With J. C. Zimmer, R. Arsal, M. Al-Marzouq & D. Moore. (2010) “Knowing Your Customers: Using a Reciprocal Relationship to Enhance Voluntary Information Disclosure,” Decision Support Systems, Vol.48(2), 395-406. [PDF]

With D. Straub & P. Galluch. (2009) “Turning the Corner: The Influence of Positive Thinking on the Information Systems Field,” (editorial) MIS Quarterly, Vol.32(1), iii-viii. [PDF]

With F. Niederman, S. Gregor, K. Lyytinen & C. Saunders. (2009) “Has IS has Outgrown the Need for Reference Discipline Theories, or Has It?” Communications of the Association for Information Systems (CAIS), Vol.24(37), 639-656. [PDF]

With R. Gokhale & R. Narayanswamy. (2009) “Resource-Based Framework for IS Research: Knowledge Firms and Sustainability in Knowledge Markets,” Journal of the Association for Information Systems(JAIS), Vol.10(4), 306-332. [PDF]

With K. Lyytinen, A. Srinivasan & B. C. Y. Tan. (2008) “Contributing to Rigorous and Forward Thinking Explanatory Theory,” Journal of the Association for Informaiton Systems(JAIS), Vol.9(2), 40-47. [PDF ;   Abstract]

With H. C. Lucas. (2008) “The Transformation Age: Surviving a Technology Revolution with Robert X. Cringely,” Communications of the Association for Information Systems(CAIS), Vol.22, 339-350. [PDF ;   Abstract]

With R. Kohli. (2008) “Business Value of IT: An Essay on Expanding Research Directions to Keep Up With The Times,” Journal of the Association for Information Systems (JAIS), Vol.9(1), 23-39. [PDF ;  Abstract]

“Finding Opportunities and Optimism: A Nuanced Look at the Growth of the IS Field in a Global Outsourcing Context,” Journal of Global IT Management, 10(3), 1-5. (2007). Invited editorial paper. [PDF]

With A. Radhakrishnan & X. Zu. (2008) “A Process-Oriented Perspective on Differential Business Value Creation by Information Technology: An Empirical Investigation,” OMEGA: The International Journal of Management Science, Vol.36, 1105-1125. [PDF]

With J. Lim & G. Rong. (2007) “An Inductive Approach to Documenting the ?Core? and Evolution of the IS Field,” Communications of the Association for Information Systems (CAIS), Vol.19(32), 665-691. [PDF ;   Abstract]

With K. A. Saeed. (2007) “The Impact of Product, Market, and Relationship Characteristics on Interorganizational System Integration in Manufacturer-Supplier Dyads,” Journal of Management Information Systems (JMIS), Vol.33(4), 185-216. [PDF ;  Abstract]

With R. M. Henry & J. T. Thatcher. (2007) “Fix IT-Business Relationships through Better Decision Rights,” Communications of the ACM, Vol.50(12), 80-86. [PDF]

With R. L. Purvis & A. H. Segars. (2007) “Exploring Ambidextrous Innovation Tendencies in the Adoption Of Telecommunications Technologies,” IEEE Transactions on Engineering Management, Vol.54(2), 268-285. [PDF]

With J. Lim & R. Ayyagari, “The Dark Side of Information and Market Efficiency in E-Markets,”Decision Sciences, Vol.37(3), 297-324. [PDF ;  Abstract]

With B. C. Glassberg & J. T.C. Teng. (2006) “Information Systems Research with an Attitude,”The Data Base for Advances in Information Systems (DATABASE), Vol.37(2&3), 76-85. [PDF]

With K. E. Papke-Shields & M. K. Malhotra. (2006) “Evolution in the Strategic Manufacturing Planning Process of Organizations,” Journal of Operations Management, Vol.24(5), 421-439. [PDF]

With R. Ayyagari, R. Gokhale & J. Lim. (2006) “About Reference Disciplines and Reference Differences: A Critique of Wade et al.,” Journal of the Association for Information Systems (JAIS), Vol.7(5), 336-350. [PDF]

With R. Ayyagari, R. Gokhale, J. Lim & J. Coffey. (2006) “A Citation Analysis of the Evolution and State of Information Systems within a Constellation of Reference Disciplines,” Journal of the Association for Information Systems (JAIS), Vol.7(5), 270-325. [PDF]

With S. Otim. (2006) “An Empirical Study on Web-Based Services and Customer Loyalty,”European Journal of Information Systems, 15, 527-541. [PDF ;  Abstract]

“Editorial Essay: Information Technology Can Be Made To Matter: The Importance of E-Collaboration Research,” International Journal of Electronic Collaboration, Vol.1(3), i-v. (2005). [PDF ;  Abstract]

With M. AlMarzouq, L. Zheng & G. Rong. (2005) “Open Source: Concepts, Benefits and Challenges,” Communications of the Association for Information Systems (CAIS), Vol.16,  756-784. [PDF]

With R. Raman. (2005) “Communicating the Value of Uncertain Information Technology Investments Using an Options Approach,” International Journal of Business Information Systems, Vol.1(1/2), 129-148. [PDF ;  Abstract]

With G. Bhatt. (2005) “Types of Information Technology Capabilities and their Relationship with Competitive Advantage: An Empirical Study,” Journal of Management Information Systems (JMIS), Vol.22(2), 253-277. [PDF ;  Abstract]

With K. Saeed & M. Malhotra, “Examining the Impact of Interorganizational Systems on Process Efficiency and Sourcing Leverage in Buyer-Supplier Dyads,” Decision Sciences, Vol.36(3), 365-396. [PDF]

With K. Saeed. (2005) “The Relationship of E-Commerce Competence to Customer Value and Firm Performance: An Empirical Investigation,” Journal of Management Information Systems (JMIS), Vol.22(1), 223-256. [PDF ;  Abstract]

“Editorial: Matters of E-Business, Information Technology and Corporate Strategy,”International Journal of Electronic Business Research, Vol.1(2), i-v, (2005). [PDF ;  Abstract]

With P. Ramanlal. (2004) “Digital Economics and the E-Business Dilemma,” Business Horizons, Vol.47(4), 71-80. [PDF ;  Abstract]

With K. A. Saeed. (2004) “Strategic Orientation and Performance of Internet-Based Business,”Information Systems Journal, Vol 14(1),23-42. [PDF ;  Abstract]

With R. Pennington & H. D. Wilcox. (2004) “The Role of System Trust in Business-to-Consumer Transactions,” Journal of Management Information Systems (JMIS), Vol.20(3), 197-226. [PDF]

With M. Malhotra. (2003) “Transaction Cost Framework in Operations and Supply Chain Management Research: Theory and Measurement,” Journal of Operations Management, Vol.21(4), 457-473. [PDF ;   Abstract]

“A Retrospective Look at Process Change With An Eye to the Future,” (Invited Viewpoint),Business Process Management Journal, Vol.9(2), 2-10. [Abstract]

With V. Sambamurthy & A. Bharadwaj. (2003) “Shaping Agility through Digital Options: Reconceptualizing the Role of IT in Contemporary Firms,” MIS Quarterly, Vol.27(2), 237-263. [PDF]

With J. T. C. Teng & K. D. Fiedler. (2002) “Investigating the Role of Information Technology in Building Buyer-Supplier Relationships,” Journal of the Assoication for Information Systems (JAIS), Vol.3(7), 217-245. [PDF]

With K-C. Chang & J. Jackson. (2003) “E-Commerce and Corporate Strategy: An Executive Perspective,” Information & Management, Vol.40(7), 663-675. [PDF]

With K. Saeed & Y. Hwang. (2003) “Creating Synergy with a Clicks and Mortar Approach,”Communications of the ACM, Vol.46(12), 206-212. [PDF]

With K. A. Saeed & Y. Hwang. (2002-2003) “Investigating the Impacts of Web Site Value and Advertising on Firm Performance in Electronic Commerce,” International Journal of Electronic Commerce, Vol.7(2), 119-141. [PDF]

With M. L. Heine & M. K. Malhotra. (2003) “The Relationship Between Technology and Performance: A Meta-Analysis of Technology Models,” Omega: The International Journal of Management Science, Vol.31, 189-204. [PDF]

With M. E. McMurtrey, J. T. C. Teng & N. J. Lightner. (2002) “Job Satisfaction of IT Workers: The Impact of Career Orientation and Task Automation in a CASE Environment,” Journal of Management Information Systems (JAIS), Vol.19(2), 273-302. [PDF]

With K. Saeed. (2003) “The Telecommunications Industry Revisited: The Changing Pattern of Partnerships,” Communications of the ACM, Vol.46(7), 119-125. [PDF ;  Abstract]

With G. Hackbarth & M. Y. Yi. (2003) “Computer Playfulness and Anxiety: Positive and Negative Mediators of the System Experience Effect on Perceived Ease of Use,Information & Management, Vol.40(3),221-232. [PDF]

With K. E. Papke-Shields & M. K. Malhotra. (2002) “Strategic Manufacturing Planning Systems and Their Linkage to Planning System Success,” Decision Sciences, Vol.33(1), 1-30. [PDF]

With J. T. C. Teng & W. Guttler. (2002) “Information Technology Innovations: General Diffusion Patterns and Its Relationships to Innovation Characteristics,” IEEE Transactions on Engineering Management, Vol.49(1), 13-27. [PDF]

With T. H. Davenport. (2001) “General Perspectives On Knowledge Management: Fostering A Research Agenda,? Journal of Management Information Systems (JMIS), Vol.18(1), 5-21. [PDF]

With T. Davenport. (2001) “Introduction to the Special Issue on Knowledge Management,”Journal of Management Information Systems (JMIS), Vol.18(1), 3-4. [PDF]

With D. Wilcox & K. Chang. (2001)  “Valuation of Mergers and Acquisitions in the Telecommunications Industry: A Study on Diversification and Firm Size,” Information & Management, Vol.38, 459-471. [PDF]

With M. K. Malhotra & M. L. Heine. (2001) “An Evaluation of the Relationship Between Management Practices and Computer Aided Design Technology,” Journal of Operations Management, Vol.19, 307-333. [PDF]

With J. T. C. Teng. (2001) “E-Commerce and the Information Market,” Communications of the ACM, Vol.44(4), 79-86. [PDF ;  Abstract]

With K. S. Im & K. E. Dow. (2001) “A Reexamination of IT Investment and the Market Value of the Firm: An Event Study Methodology,” Information Systems Research, Vol.12(1), 103-117. [Abstract]

“The Information Technology Future: Extrapolation, Discontinuity, Paradoxes and Caveats,”Journal of Information Technology Cases and Applications, Vol.2(3), 3-10, (2000). [Abstract]

With P. Ramanlal. (2000) “Playing the E-Commerce Game,” Business & Economic Review, Vol.47(1), 9-14. [PDF ;  Abstract]

With J. Teng & K. Fiedler. (2000) “A Cross Cultural Study on the Organizational Context of Process Design Initiatives: US vs. Taiwan,” Journal of Global Information Technology Management, Vol.3(3), 189-224. [Abstract]

With C. C. Lee. (2000) “Exploring Mediation Between Environmental and Structural Attributes: The Penetration of Communication Technologies in Manufacturing Organizations,” Journal of Management Information Systems (JMIS), Vol.16(3), 187-217. [PDF ;  Abstract]

With P. Vaswani. (2000) “Partnerships in the U.S. Telecommunications Industry: Is There Structure in the Chaos?” Communications of the ACM, Vol.43(2), 80-89. [PDF ;  Abstract]

With W. J. Kettinger & J. T. C. Teng. (2000) “Business Process Change in the 21st Century,”Business & Economic Review, Vol.46(2), 14-18. [PDF]

With M. E. McMurtrey, J. T. C. Teng & H. V. Kher. (2000) “Current Utilization of CASE Technology: Lessons from the Field,” Industrial Management and Data Systems, Vol.100(1), 22-30. [PDF]

With M. K. Malhotra. (1999) “A Framework for Managing the Interface between Operations and Information Systems: Implications for Research in the New Millennium,” Decision Sciences, Vol.30(4), 901-920. [PDF ;   Abstract]

With P. Ramanlal. (1999) “Six Myths of Information and Markets: Information Technology Networks, Electronic Commerce, and the Battle for Consumer Surplus,” MIS Quarterly, Vol.23(4), 465-495. [PDF;  Abstract ]

With A. Segars. (1999) “Profiles of Strategic Information Systems Planning,” Information Systems Research, Vol.10(3), 199-232. [Abstract]

With G. Hackbarth. (1999) “The Knowledge Repository: Organizational Memory Information Systems,” Information Systems Management, Vol.16(3), 21-30. [PDF ;  Abstract]

With A. Segars. (1999) “Electronic Commerce and Market Transformation,” International Journal of Electronic Commerce, Vol.3(4), 3-10. [PDF ;  Abstract]

“How Happy Will Murphy Be?” (invited), Business & Economic Review, Vol.45(4), (1999). [PDF ;  Abstract]

With P. Ramanlal & A. H. Segars. (1999) “Information Exchange in Electronic Markets: Implications for Market Structures,” International Journal of Electronic Commerce, Vol.3(4), 89-102. [PDF ;  Abstract]

With K. D. Fiedler & J. T.C. Teng. (1999) “The Role of Organizational and Information Technology Antecedents in Reengineering Initiation Behavior,” Decision Sciences, Vol.30(3), 749-781. [PDF]

“From Business Reengineering to Business Process Change Management: A Longitudinal Study of Trends and Practices,” IEEE Transactions on Engineering Management, Vol.46(1), 36-46. [PDF ;  Abstract]

With A. Segars, J. Teng, & K. Fiedler. (1998) “The Influence of Information Technology Diffusion and Business Process Change on Perceived Productivity: The IS Executive’s Perspective,” Information & Management, Vol.34, 141-159. [PDF]

With J. T. C. Teng & S. R. Jeong. (1998) “Profiling Successful Reengineering Projects,”Communications of the ACM, Vol.41(6), 96-102. [Abstract]

With A. H. Segars. (1998) “Strategic Information Systems Planning: An Investigation of the Construct and Its Measurement,” MIS Quarterly, Vol.22(2), 139-164. [PDF ;  Abstract]

With J. Teng & K. Fiedler. (1998) “An Exploratory Study of the Influence of the IS Function and the Organizational Context on Business Process Reengineerining Project Initiatives,”OMEGA: The International Journal of Management Science, Vol.26(6), 679-698. [PDF]

With S. Hall & S. Rosenberg. (1998) “The Web of Privacy: Business in the Information Age,”Business Horizons, Vol.41(4), 5-12. [PDF]

With K. S. Im. (1998) “A Case for Client/Server Computing in Contemporary Organizations,”Journal of Information Technology Management, Vol.9(2), 1-14. [Abstract]

With A. H. Segars & J. T. C. Teng. (1998) “Strategic Information Systems Planning: Planning System Dimensions, Internal Coalignment, and Implications for Planning Effectiveness,”Decision Sciences, Vol.29(2), 303-345. [PDF ;  Abstract]

With S. Jeong & J. Teng. (1998) “Identification of Problems in Conducting Reengineering Projects: A Survey of US Corporations,” Information Systems Management, Vol.41(6). [Abstract]

With M. K. Malhotra. (1998) “An Assessment of Survey Research in POM: From Constructs to Theory,” Journal of Operations Management, Vol.16(4), 407-425. [PDF ;  Abstract]

“An Extension of the Tri-Core Model of Information Systems Innovation: Strategic and Technological Moderators,” European Journal of Information Systems, Vol.6(4), 232-242, (1997). [Abstract]

With W. J. Kettinger. (1997) “Special Section: The Impacts of Business Process Change on Organizational Performance,” Journal of Management Information Systems (JMIS), Vol.14(1), 9-12. [PDF]

With K. Fiedler & J. Teng. (1997) “Empirical Evidence on Swanson’s Tri-Core Model of Information Systems Innovation,” Information Systems Research, Vol.8(3), 273-287. [PDF]

With S. Guha, W. J. Kettinger & J. T. C. Teng. (1997) “Business Process Change and Organizational Performance: Exploring an Antecedent Model,” Journal of Management Information Systems (JMIS), Vol.14(1), 119-154. [PDF]

With W. J. Kettinger. (1997) “The Use of Computer-Mediated Communication in an Inter-organizational Context,” Decision Sciences, Vol.28(3), 513-555. [PDF ;  Abstract]

With M. Malhotra. (1997) “Business Process Reengineering: A Tutorial on the Concept, Evolution, Method, Technology, and Application,” Journal of Operations Management, Vol.15, 193-213. [PDF ;   Abstract]

With K. D. Fiedler & J. T. C. Teng. (1997) “Corporate Strategy and IT Investments,” Business and Economic Review, Vol.43(3), 17-22. [PDF]

With K. D. Fiedler & J. T. C. Teng. (1996) “An Empirically Derived Taxonomy of IT Structure and its Relationship to Organizational Structure,” Journal of Management Information Systems (JMIS), Vol.13(1), 9-34. [PDF]

With S. Jeong & A. Segars. (1996) “Information Systems Effectiveness: The Construct Space and Patterns of Application,” Information & Management, Vol.31, 177-191. [PDF]

With J. Lebeau. (1996) “US Telecommunications: Industries in Transition,” Telematics and Informatics, Vol.13(4), 213-231. [PDF ;  Abstract]

“Introduction to the Special Issue: Forecasting the Next 50 Years of Information Technology,”The Data Base for Advances in Information Systems (DATABASE), Vol.27(4), 35-36, (1996). [PDF]

With A. H. Segars. (1996) “IT: The Next 1100102 Years,” The Data Base for Advances in Information Systems (DATABASE), Vol.27(4), 45-57. [PDF ;  Abstract]

With S. J. Simon, J. T. C. Teng & K. Whitcomb. (1996) “The Relationship of IS Training Methods and Cognitive Ability to End User Satisfaction, Comprehension and Skill Transfer: A Longitudinal Field Study,” Information Systems Research, Vol.7(4), 466-490. [PDF]

With M. K. Malhotra & M. Desilvio. (1996) “Reengineering the New Product Development Process: A Framework for Innovation and Flexibility in High Technology Firms,” OMEGA, International Journal of Management Science, Vol.24(4), 425-441. [PDF]

With A. H. Segars. (1996) “Designing Company-Wide Information Systems: Risk Factors and Coping Strategies,” Long Range Planning, Vol 29(3), 381-392. [PDF ;  Abstract]

With A. Segars. (1996) “A Cross Cultural Study of Information Systems Structures in France, Korea and USA,” International Journal of Information Management, Vol. 16(1), 9-26, 1996. [Abstract]

With M. J. Cheon & J. T. C. Teng. (1996) “The Effect of Service Quality and Partnership on the Outsourcing of Information Systems Functions,” Journal of Management Information Systems (JMIS), Vol. 12(4), 89-116. [PDF]

With J. T. C. Teng & K. D. Fiedler. (1996) “Developing Strategic Perspectives on Business Process Reengineering: From Process Reconfiguration to Organizational Change,” OMEGA: The International Journal of Management Science, Vol.24(3), 271-294. [PDF]

With A. H. Segars. (1995) “The Industry-Level Impact of Information Technology: An Empirical Analysis of Three Industries,” Decision Sciences, Vol.26(3), 337-368.  [Abstract]

With K. D. Fiedler & J. T. C. Teng. (1995) “An Empirical Study of Information Technology Enabled Business Process Redesign and Corporate Competitive Strategy,” European Journal of Information Systems, Vol.4, 17-30. [Abstract]

With M. J. Cheon & J. T. C. Teng. (1995) “Theoretical Perspectives on the Outsourcing of Information Systems,” Journal of Information Technology, Vol.10(4), 209-219. [PDF ;  Abstract]

With M. Goslar & A. Segars. (1995) “Adopters of Telecommunications Initiatives: A Profile of Progressive US Corporations,” International Journal of Information Management, Vol.15(1), 33-46. [PDF]

With S. R. Jeong, W. J. Kettinger & J. T. C. Teng. (1995) “The Implementation of Business Process Reengineering,” Journal of Management Information Systems (JMIS), Vol.12(1), 109-144. [PDF]

With J. T. C. Teng & M. J. Cheon. (1995) “Decisions to Outsource Information Systems Functions: Testing a Strategy-Theoretic Discrepancy Model,” Decision Sciences, Vol.26(1), 75-103. [PDF ;  Abstract]

With W. Kettinger. (1995) “Special Section: Toward a Theory of Business Process Change Management,” Journal of Management Information Systems (JMIS), Vol.12(1), 9-30. [PDF ;  Abstract]

With A. Segars. (1995) “Strategic Group Analysis: A Methodological Approach for Exploring the Industry Level Impact of Strategic Information Technology,” Decision Sciences, Vol.26(3), 16-24. [Abstract]

With R. Widdifield. (1995) “Internet and the Implications of the Information Superhighway for Business,” Journal of Systems Management, Vol.46, 16-24. [Abstract]

With W. J. Kettinger. (1995) “Do Strategic Systems Really Pay-Off?” Information Systems Management, Vol.12(1), 35-44. [PDF]

With K. D. Fiedler & J. T. C. Teng. (1994) “Information Technology-Enabled Change: The Risks and Rewards of Business Process Redesign and Automation,” Journal of Information Technology, Vol.9, 267-275. [PDF ;   Abstract]

With A. H. Segars. (1994) “Communications Architecture: Towards a More Robust Understanding of Information Flows and Emergent Patterns of Communication in Organizations,” European Journal of Information Systems, Vol.3(2), 87-100. [Abstract]

With A. H. Segars & W. J. Kettinger. (1994) “Strategic Users of Information Technology: A Longitudinal Analysis of Organizational Strategy and Performance,” Journal of Strategic Information Systems, Vol.3(4), 261-285. [Abstract]

With A. Segars & D. Durand. (1994) “Cultural Diversity in Organizational Practice, Information Resource Deployment and System Success: An Analysis of French, Korean and US Firms,”Journal of Stategic Information Systems, Vol.3(2), 85-106. [Abstract]

With M. Cheon & J. T. C. Teng. (1994) “An Evaluation of the Impact of Corporate Strategy and Role of Information Technology on IS Functional Outsourcing,” European Journal of Information Systems, Vol.3(3), 179-190. [Abstract]

With A. H. Segars. (1994) “Strategic Group Analysis: A Methodological Approach for Exploring the Industry Level Impact of Information Technology,” OMEGA: The International Journal of Management Science, Vol.22(1), 13-34. [Abstract]

With K. D. Fiedler & J. T. C. Teng. (1994) “Exploring the Success of Information Technology Enabled Business Process Reengineering,” IEEE Transactions on Engineering Management, Vol.41(3), 276-284. [Abstract]

With J. Teng & M. Cheon. (1994) “A Descriptive Study on the Outsourcing of IS Functions,”Information and Management, Vol.27, 33-44. [Abstract]

With P. E. Cule. (1994) “Prospective on the Next Twenty Five Years…Into the Next Millennium: Some Thoughts on IS Practice and Research,” Database, Vol.25(2), 14-23. [PDF ;  Abstract]

With M. Malhotra & D. Steele. (1994) “Important Strategic and Tactical Manufacturing Issues in the 1990s,” Decision Sciences, Vol.25(2), 189-214. [PDF]

With J. Teng & K. Fiedler. (1994) “Planning for Information Technology and Business Process Reengineering,” Long Range Planning, Vol.27(1), 95-106. [PDF ;  Abstract]

With W. J. Kettinger, S. Buha & A. H. Segars. (1994) “Strategic Information Systems Revisited: A Study in Sustainability and Performance,” MIS Quarterly, Vol.18(1), 31-58. [PDF]

With J. T. C. Teng & K. D. Fiedler. (1994) “Business Process Reengineering: Charting a Strategic Path for the Information Age,” California Management Review, Vol.36(3), 9-31. [PDF]

With J. T. C. Teng. (1994) “Facilitating the Implementation of Customer-Based Inter-Organizational Systems: An Empirical Analysis of Innovation and Support Factors,” Information Systems Journal, Vol.4(1), 61-89. [Abstract]

With J. Teng & K. Fiedler. (1993) “Business Process Re-design: An Integrated Planning Framework,” OMEGA: The International Journal of Management Science, Vol.21(4), 433-447. [Abstract]

With S-R. Jeong, W. J. Kettinger & C. C. Lee. (1993) “The Chief Information Officer: A Study of Managerial Roles,” Journal of Management Information Systems (JMIS), Vol.10(2), 107-130. [PDF]

With J. T. C. Teng. (1993) “The Decision to Outsource Information Systems Functions,”Journal of Systems Management, Vol.44(11), 34-38. [PDF ;  Abstract]

With G. Premkumar & A. H. Segars. (1993) “The Impact of Environmental Characteristics on Managerial Information Scanning: An Experimental Study,” Journal of Management Systems, Vol.5(1), 1-19. [PDF ;   Abstract]

With M. Goslar. (1993) “Toward an Empirical Taxonomy and a Model of Evolution for Telecommunications Technologies,” Journal of Information Technology, Vol.8, 167-176. [PDF ;  Abstract]

With A. H. Segars. (1993) “Re-Examining Perceived Ease of Use and Usefulness: A Confirmatory Factor Analysis,” MIS Quarterly, Vol.17(4), 517-525. [PDF ;  Abstract]

With S. J. Simon. (1993) “Strategic Use of Information Technology in International Business: A Framework for IT Application,” Journal of Global Information Management, Vol.1(2), 29-42. [PDF ;  Abstract]

With M. Goslar. (1993) “Information Technologies for the 1990s: The Executive’s View.” (Research Note), Communications of the ACM, Vol.36(3), 17-19 & 102-103. [PDF ;  Abstract]

With H. Elshazly. (1993) “A Study on the Evaluation of Case Technology,” Journal of Information Technology Management, Vol.4(1), 15-24. [PDF ;  Abstract]

With M. D. Goslar. (1993) “The Initiation, Adoption, and Implementation of Telecommunications Technologies in U.S. Organizations,” Journal of MIS, Vol.10(1), 141-164. [PDF ;  Abstract]

“An Empirically Derived Model for the Adoption of Customer-Based Interorganizational Systems,” Decision Sciences, Vol.24(3), 603-640, (1993). [PDF ;  Abstract]

With M. Goslar. (1993) “Telecommunications Technologies: Patterns of Usage,” Database, Vol.24(1), 16-22. [PDF ;  Abstract]

With C. C. Lee & D. Durand. (1993) “Analyzing Methodological Rigor of MIS Survey Research from 1980-1989,” Information and Management, Vol.24(6), 305-317. [Abstract]

With M. J. Cheon & R. Sabherwal. (1993) “The Evolution of Empirical-Research in IS: A Study in IS Maturity,” Information and Management, Vol.24(3), 107-119. [Abstract]

With F. G. Burton, Y-N. Chen, & K. A. Stewart. (1992-1993) “An Application of Expectancy Theory for Assessing User Motivation to Utilize an Expert System,” Journal of MIS, Vol.9(3), 183-198. [PDF]

With J. T. C. Teng. (1992) “An Empirical Study on the Determinants of Effective Database Management,” Journal of Database Management, Vol.3(1), 22-34. [Abstract]

With A. Segars & S. Simon. (1992) “An Assessment of Institutional Research Productivity in MIS,” Database, Vol.23(4), 5-9. [PDF ;  Abstract]

With M. J. Cheon & C. C. Lee. (1991) “Research in MIS – Points of Work and Reference: A Replication and Extension of the Culnan and Swanson Study,” Data Base, Vol.23(2), 21-29. [PDF ;  Abstract]

With J. T. C. Teng. (1992) “An Examination of DBMS Adoption and Success in American Organizations,” Information & Management, Vol.23(5), 239-248. [Abstract]

With M. Goslar. (1992) “Communications’ Place in the Organization,” Journal of Information Systems Management, Vol.9(4), 22-28. [PDF ;  Abstract]

With J. T. C. Teng. (1992) “Factors Influencing Attributes of Database Planning: An Empirical Study,” OMEGA: The International Journal of Management Science, Vol.20(1), 59-72. [Abstract]

With J. Teng. (1992) “The Effectiveness of Data Resource and Data Base Management Plan–A Survey,” Data Resource Management, Vol.3(2), None. [PDF ;  Abstract]

With W. R. King. (1991) “The Strategic Use of Information Resources: An Exploratory Study,”IEEE Transactions on Engineering Management, Vol.38(4), 293-305. [PDF ;  Abstract]

With A. L. Lederer & R. Sabherwal. (1991) “The MIS Implementation Game: Actions and Counteractions,” (refereed through Information Executive), Inside DPMA, Vol.30(2). [PDF ;  Abstract]

With James T. C. Teng. (1991) “How Effective is Data Resource Management?” Journal of Information Systems Management, Vol.8(3), 16-20. [PDF ;  Abstract]

“Issues in Corporate IS Planning,” Information Resources Management Journal, Vol.4(1), 1-9. [Abstract]

With R. Sabherwal. (1989) “Poor Performance of Videotex Systems,” Journal of Systems Management, Vol.40(6), 31-37. [PDF ;  Abstract]

With R. Sabherwal. (1989) “Computer Support for Strategic Decision-Making Processes: Review and Analysis,” Decision Sciences, Vol.20(1), 54-76. [PDF ;  Abstract]

With W. R. King & E. H. Hufnagel. (1989) “Using Information Technology for Sustainable Competitive Advantage: Some Empirical Evidence,” Information and Management, Vol.17, 87-93. [Abstract]

With W. R. King & A. Nelson. (1989) “The Evolution of the Management Sciences: A Report on the 1988 Survey of TIMS Membership,” Interfaces, Vol.19(6), 10-24. [PDF ;  Abstract]

With R. Sabherwal. (1989) “An Analysis of Research in Information Systems from the IS Executive’s Perspective,” Information & Management, Vol.16(5), 233-246. [PDF ;  Abstract]

With A. L. Lederer & R. Sabherwal. (1988) “Recognizing the Politics of MIS,”Information and Management, Vol.14(3), 145-156. [PDF]

Books

With E. Karahanna, Omar El Sawy, IT Governance, MISQE Special Themed Book, Create Space, 2015 (based on Special Issue in MISQ Executive)

With M. Lynne Markus, Business Process Transformation, Sharpe Publishing Company (Part of the Advances in Management Information Systems Series), Armonk, NY, 2008.

With W.R. Kettinger, ProcessThink: Winning Perspectives for Business Change in the Information Age, Idea Group Publishing, Hershey, PA and London, UK, 2000 (399 pages) ISBN: 1-878-28968-3.

With W.R. Kettinger, Business Process Change: Concepts, Methods and Technologies, IDEA Group Publishing, Harrisburg, USA, 1995 (704 pages) ISBN: 1-878289-29-2.

Book Chapters and Monographs

“Should You Negotiate the Job Offer? Guidelines for a PhD Student,” Decision Line, May 2017

With M. Dinger, “Revisiting Web 2.0: Deriving Value from Core Internet Technologies,” in Encyclopedia of Information Science and Technology (Mehdi-Khosrow-Pour, ed.), 2017 (forthcoming)

With “Putting on the Best Job Talk You Can: Guidelines and Tips for Doctoral Students,” Decision Line, March 2015, pp. 15-17

With M. Carter, J. Thatcher, “Mobile Phone Identity: The Mobile Phone as Part of Me,” in Encyclopedia of E-Commerce Development, Implementation, and Management (I. Lee, Ed), IGI Global, 2016

With R. Sharda, “How to be a Good Dissertation Advisor,” Decision Line, January 2014, pp.7-9.

With R. Aayagari, R. Purvis, “Technstress,” Clemson World Magazine, Spring 2013, pp.15-17.

“The Many Roads to Success: Classifying Doctoral Students into Archetypes,” Decision Line, March 2013, pp.17-18

“How to Publish While in the Doctoral Program? Managing Research Projects,” Decision Line, pp.19-21, (March 2012).

With M. Carter & J. Thatcher. (forthcoming, 2012) “Mobile Devices and the Self: Developing the Concept of Mobile Phone Identity,” in Strategy, Adoption and Competitive Advantage of Mobile Services in the Global Economy, (I. Lee, Ed), IGI Global.

“Considerations for Building a Schema of the Field During Doctoral Study,” Decision Line, pp.14-16 (July 2011).

“Four Essays of Success in A doctoral Program: A Model of Success, Avoiding Mistakes, Taking Stock and Networking,” in Road to Success: A Guide for Doctoral Students and Junior Faculty Members in the Behavioral Sciences,(V. Venkatesh, Ed), Dog Ear Publishing, (2011).

With J. Thatcher. (May 2010) “The 10 Mistakes Students Make in Their Doctoral Program Revisited: The Student Response (Part Two),” Decision Line, pp.15-18.

With J. Thatcher. (March 2010) “The 10 Mistakes Students Make in Their Doctoral Program Revisited: The Student Response (Part One),” Decision Line, pp.15-19.

“Hi, I?m Me”: Judicious Networking for the Doctoral Student,” Decision Line, pp.10-12, (January 2010).

With M. Dinger. (2010) “The Web 2.0 Trend: Implications for the Modern Business,? Encyclopedia of E-Business Development and Management in the Digital Economy (In Lee, Editor), IGI Global, Hershey, PA.

From Business Reengineering to Business Process Change Management: A Longitudinal Study of Trends and Practices, Change Management (Derek Pugh & David Mayle, Editors), SAGE Publications, (June 2009).

With A. Schwarz & J. Thatcher, “Making the Transition from Doctoral Student to Assistant Professor,? Decision Line, pp.24-28, (October 2008).

With N. Roberts. (2009) “The Use of Structural Equation Modeling Techniques in Theory Development in Information Systems Research: Review and Recommendations,? Handbook of Research on Contemporary Theoretical Models in Information Systems (Yogesh Dwivedi, Banita Lal, Michael D. Williams, Scott Schneberger and Michael Wade, Editors), IGI Global.

With S. Otim. (2009) “A Framework for Business Process Change Requirements Analysis, Design Requirements Engineering ? A Ten-Year Perspective (Kalle Lyytinen,Peri Loucopoulos, John Mylopoulos, Bill Robinson, editors), Springer-Verlag Berlin Hiedelberg, pp.327-351.

With J. Thatcher. (January 2008) “Building Cultures of Completion in PhD Programs,? Decision Line, pp.15-19.

With S. Otim & A. Segars. (2009) “The Role of Organizational Learning in Strategic Information Systems Planning in Uncertain Environments,? Planning for Information Systems (William R. King, ed), ME Sharpe Publishing, (refereed book).

“Successfully Navigating the Stages of Doctoral Study,? International Journal of Doctoral Studies (refereed journal, invited paper), Vol.2, 9-21, (2007).

With T. Davenport. (reprint of JMIS, 2001 article) “General Perspectives on Knowledge Management: Fostering a Research Agenda,? in Organizational Learning and Knowledge Management, (Starbuck , W.H, ed), Elgar Publishing, Cheltenham, UK.

“Indoctrination to Doctoral Studies: A First Year Seminar,? Decision Line,  pp.10-12, (January 2007).

With M. AlMarzouq & L. Rong. (2007) “Free and Open Source Software,” Encyclopedia of Information Science & Technology, 2nd edition, Editor: Mehdi Khosrow-Pour, Idea-Group.

“How am I Doing? Checklist for Doctoral Students at Various Stages of their Program, Decision Line, pp.24-26, (March 2006).

With A. Rai. (2006) “Making the Right Investments,? in Winning the 3-Legged Race – When Business and Technology Run Together, Prentice Hall.

With R. Narayanswamy. (2007) “A Critical Assessment of Information Systems Action Research,? Information Systems Action Research: An Applied View of Emerging Concepts and Methods, (Ned Kock, Editor), Springer, MA, pp.327-355.

With R. Narayanaswamy & R. Gokhale. (2007) “Dynamics of Control Modes in Offshored Information Systems Development Projects,? Managing Global Information Technology (P. Palvia, S. Palvia and A. Harris, Editors), Ivy League Publishing, Marietta, GA, pp.361-382.

“A Rough Model for Success in Doctoral Study,? Decision Line, pp.23-25, (October 2004).

Letters to CIO Magazine: “Carr is too Simplistic? (CIO Magazine, July 2003), “Carr Misses the Point Again? (CIO Magazine, July 4, 2004).

With K. S. Im. (2004) “The Use of Structural Equation Modeling in IS Research: Review and Recommendations,? in Handbook for IS Research (Michael Whitman, Editor), Idea Group, Inc., Hershey, PA.

With J. Teng. (2003) “E-Commerce and the Information Market,? in Computers in Society (Kathryn Schellenberg, Editor), 10th Edition, McGraw Hill.

With M. Malhotra. (January 2003) “Interaction Between a Doctoral Student and Advisor: Making It Work!?Decision Line, pp.16-19.

With K. S. Im. (2004) “The Use of Structural Equation Modeling in IS Research: Review and Recommendations,? in Handbook for IS Research (Michael Whitman, Editor), Idea Group, Inc., Hershey, PA.

“Power of Modern Information Technology is Impetus for Business Process Change,” Information Technology Newsletter, Vol.13(1), 4-5, 22, (June 2002).

With W. Kettinger & J. Teng. (December 2001) “Business process change in the 21st century” in Understanding the Nature of Management and Organizations edited by Len Karakowsky at York University, Captus Press Inc., North York, ON.

“10 Mistakes Doctoral Students Make in Managing their Program,” Decision Line,  pp.11-13, (May 2001). (Also, reprinted in OR/MS Tomorrow, INFORMS Magazine, Vol. III, Spring 2002).

With P. Ramanlal. (2000) “Playing the E-Commerce Game,” Business & Economic Review, Vol.47(1), 7-18. (This article was editorially and not peer reviewed).

With W. Kettinger & J. Teng. (2000) “Business Process Change in the 21st Century, Business & Economic Review, Vol. 46(2), 14-19. (Cited and discussed in Harvard Management Update, a newsletter from Harvard Business School Publishing).

With S. Jeong & J. Teng. (2000) “Reengineering Project Challenges,” IS Management Handbook, 7th Edition, CRC Press, Auerbach Publications, Boca Raton, FL. (ISBN: 0849398207)

With W. Kettinger. (2001) “Business Process Change: A Reflective View of Theory, Practice, and Implications,” in Framing the Domains of IT Management Research: Glimpsing the Future through the Past (Zmud, R.W., ed.), Pinnaflex.

With J. Teng, K. Fiedler & S. Jeong. (2000) “Chapter 4: Initiating and Implementing Business Process Change: Lessons from Ten Years of Inquiry” in ProcessThink: Winning Perspectives for Business Change in the Information Age, (V. Grover, W. Kettinger, eds.), Idea Group Publishing, Inc.

With S. Guha, W. Kettinger & J. Teng. (2000) “Chapter 5: Business Process Change and Organizational Performance” in ProcessThink: Winning Perspectives for Business Change in the Information Age, (V. Grover, W. Kettinger, eds.), Idea Group Publishing, Inc.

With A. Segars. (2000) “Chapter 13: IT: The Next 1100102 Years,” in ProcessThink: Winning Perspectives for Business Change in the Information Age, (V. Grover, W. Kettinger, eds.), Idea Group Publishing, Inc.

With J. T. C. Teng & M. J. Cheon. (1997) “Toward a Theoretically-Based Contingency Model of Information Systems Outsourcing,” with Varun Grover and Myun J. Cheon, a book chapter in IS Outsourcing–Theory and Practice, John Wiley.

With James T. C. Teng. (1995) “The Effectiveness of Data Resource Management: How Well Is It Being Done?”Computerised Information Systems in Organisations, Patnaik, S. (ed.), MCA, Sambalpur, Orissa.

With J. Teng & K. Fiedler. (1995) “Technological and Organizational Enablers of Business Process Reengineering,” in Business Process Change: Concepts, Methods and Technologies, V. Grover and W. Kettinger, eds., IDEA Group Publishing, Harrisburg, USA.

With A. Segars. (1994) “Strategic Group Analysis: A Methodological Approach for Exploring Industry Level Impact of IT?, OR/MS Today, September, pp.1-10.

With James T. C. Teng. (October 14, 1991) “The Effectiveness of Data Resource Management: How Well Is It Being Done?” was selected and published (as a detailed excerpt) in “Summaries from Leading Scientific and Management Journals,? Computerworld.

With D. Durand. (November 1990) “Senior Executive Issues: US vs. DR,” MIS Interrupt, No. 48.

With W. R. King & E. F.Hufnagel. (1988) “Seeking Competitive Advantage Using Information Intensive Strategies: Facilitators and Inhibitors,” Information Technology for Strategic Management, H. C. Laudon and J. Turner, ed., Prentice Hall, NJ.

With W. R. King & E. H. Hufnagel (1988) “Using Information Technology for Competitive Advantage,”Information Management: The Strategic Dimension, M. Earl, ed., Oxford University Press, Oxford, U.K.

Proceedings/Conferences/Presentations

 

  • With R. Raman, N. Roberts, “Making IT-enabled Organizational Work Practices Work through Knowledge Sharing Mechanisms,” 8th Conference on Health IT and Analytics (CHITA), Washington, D.C., November, 2017.
  • With London, J., Matthews, K., “On Meaning and Measurement: A Review of Content Validity in IS,” Proceedings of the Americas Conference on Information Systems (AMCIS), Boston, 2017.
  • With Tseng, S., Lu, S., Weathers, D., “The Effect of Herding Behavior on Online Review Voting Participation,” Proceedings of the Americas Conference on Information Systems (AMCIS), Boston, 2017.
  • With S. Tams, J. Thatcher, M. Ahuja, “When Modern Technologies Meet Ageing Workforces: Demonstrating for the Context of Mobility that Older Workers are more affected by Demands from Interruptions than their Younger Counterparts.” Proceedings of the 50th Hawaii International Conference on System Sciences, Honolulu, 2017.
  • With D. Jiang, J. London, J. Jiang and H. Sun, “Taking Ownership of Borrowed Theories: The Case of Transaction Cost Theory,” Proceedings of the International Conference of Information Systems (ICIS), Dublin, Ireland, 2016.
  • With R. Raman, “Seeking to Learn versus Seeking to Teach: Network Position and Timely Electronic Documentation in Healthcare Practice,” Proceedings of the International Conference of Information Systems (ICIS), Dublin, Ireland, 2016.
  • With K. Craig, “”The Nerd Effect: Stereotypes and Managerial Ambition,” Proceedings of the International Conference of Information Systems (ICIS), Dublin, Ireland, 2016.
  • With Lokuge, S., Sedera, D., “Thinking Inside the Box: Five Organizational Strategies Enabled through Information Systems,” Proceedings of the Pacific Conference on Information systems (PACIS), Chiayi, Taiwan, 2016.
  • With J. Gerow, J. Thatcher, “The Influence of Political Skill on Knowledge,” Proceedings of the Americas Conference on Information Systems (AMCIS), San Diego, 2016.
  • With R. Raman, “Seeking To Learn Versus Seeking To Teach: Impacts On Timely Task Performance” invited for 20 minute oral presentation at INSNA 2016 Sunbelt Conference, Newport Beach, CA, 2016.
  • With D. Jiang, H. Sun, “Does Identification with Virtual Model Making Shopping Experience More Enjoyable? The Case of Virtual Mirror,” Proceedings of the Americas Conference on Information Systems (AMCIS), Puerto Rico, 2015.
  • Purvis, R., Henry, R., Tams, S., “The Impact of Residual Risk and Resultant Problems on ISD Project Performance,” Academy of Management Proceedings, 2015.
  • Panel Session (With K. Lyytinen, ML Markus, S. Rivard, F. Rowe), Between Grand Theories and Scripted Research, 5th Concurrent ICIS-SIGPhil Workshop, Fort Worth, December, 2015.
  • With S. Tams, J. Thatcher, “Concentration, Competence, Confidence, and Capture: Examining the Role of Age in Interruption-based Technostress using Neuroscience Methods.” In the Proceedings of 5th Annual Decision Neuroscience Symposium, MIT, Boston, MA, 2015.
  • With M. Carter, “Information Technology (IT) and the Self: Conceptualizing IT Identity,” CHI Workshop, Seoul, 2015
  • With J. Burleson, H. Sun, J. Thatcher, “The Same, Yet Different: Using Hedonic Systems in Utilitarian Settings,” Proceedings of the International Conference on Information Systems (ICIS), Auckland, New Zealand, December, 2014.
  • Panel Session (With C. Saunders, A. Hevner), Managing Your Career and Job Search, AMCIS 2014 Doctoral Consortium, August 7, Savannah, GA, 2014.
  • Panel Session (With J. George, E. Whitley) at the Information Systems Doctoral Student Association 2014 Conference (PhD Project for Minority Students), August 5-7, Savannah, GA., 2014.
  • With A. Kharabe and K. Lyytinen, “”Influence of Organizational Knowledge and Competencies on the Impact of Enterprise Systems on Organizational Agility,” Proceedings of the International Conference on Information Systems (ICIS), Milan, Italy, December, 2013.
  • Panel (with D. Straub, K. Lyytinen, R. Weber) , “ICIS 2012 Special Interest Group Philosophy And Epistemology Of IS (Sigphil) Workshop On Is Theory: State Of The Art,” International Conference on Information Systems (ICIS), Orlando, December 16, 2012.
  • With J. Gerow, J. Thatcher, “Do CIOs Have What It Takes to Influence the Executive Team’s Commitment to IT Initiatives?” Proceedings of the Americas Conference on Information Systems (AMCIS), Seattle, WA, 2012.
  • Panel (with M. Avital, N. Levina, R.Agarwal, Niels Bjørn-Andersen,. E.Li, Dov Te’eni ), Nurturing a Thriving Information Systems Discipline: A Call to Action. Proceedings of the International Conference for Information Systems (ICIS), Shanghai, China, 2011.
  • With R. Raman, “Multi-Level Examination of IT-Enabled Change in Healthcare Service Provision: A Social Interaction Perspective,” 2011 Workshop on Health IT and Economics, Washington, D.C., October 2011.
  • Panel (With A. Chircu, A. Majchrzak, M. Rosemann), Business Process Management and the IS Field: Have We Finally Arrived or Just Missed the Boat? Proceedings of the International Conference for Information Systems (ICIS), St. Louis, Missouri, December 2010.
  • With M. Carter, J. Thatcher, “What Makes an Effective CIO? How CIOs View Their Roles and Skills,” Pre-ICIS SIM Academic Workshop on New IS Leadership Roles for a Digital World, St. Louis, MO, December, 2010.
  • Panel (With Hsinchun Chen, Jae Kyu Lee, T.P. Liang, and Eric Wang), Knowledge Management Research: Opportunities for the Future,” Pacific Conference on Information Systems (PACIS), July 2010, Taipei, Taiwan.
  • Keynote Speech, “Is IS Research Contributing? Implications for Process and ERP Research,” Pre-ICIS Workshop on Enterprise Systems, Phoenix, AZ, December 2009.
  • With, M. Dinger and J. Thatcher,“The Impact of Embeddedness on IT Worker Behavior.” Americas Conference on Information Systems (AMCIS), San Francisco, CA, August 2009.
  • With, M. Dinger and J. Thatcher “Understanding the Behavior of IT Professionals.” Southern Association for Information Systems, Charleston, SC, 2009.
  • Panel (With Kalle Lyytinen, Case Western Reserve, Carol Saunders, University of Central Florida, Shirley Gregor, Australian National University), IS Has Outgrown the Need for Reference Discipline Theories, Or Has It? Proceedings of the International Conference for Information Systems (ICIS), Paris, France, December, 2008.
  • With Gimun Kim, Bonksik Shin, “Does Information Systems Research Need Formative Measurement?,” The Proceedings of KMIS (The Korea Society of Management Information Systems), 2008-11-14, Seoul, Korea, pp. 689-695.
  • Keynote Speaker at the Presidential Luncheon of the 9th Global Information Technology Management Association (GITMA) World Conference in Atlanta Georgia. Talk was titled the “musings, aspirations, and ideals of information systems research in a global environment” August, 2008.
  • Panel (With Kalle Lyytinen, Case Western Reserve, B. Tan, National University of Singapore, Ananth Srinivasan, University of Aukland), Theory Development and Publication Strategies: Writing, reviewing and editing theory based papers in the IS field Writing, reviewing and editing theory based papers in the IS field, JAIS Sponsored Theory Development Workshop, December 12, Montreal, Canada, 2007.
  • Panel (With H. Lucas, R. Cringely), IT-Enabled Transformations: You’ve Read the Stories, Now See the Movie, Proceedings of the International Conference for Information Systems (ICIS), Montreal, Canada, December, 2007.
  • With R. Arsal, C. Zimmer, M. AlMarzouq, An Empirical Investigation of the Determinants of Online Information Disclosure, Proceedings of the Americas Conference on Information Systems, Keystone, CO, August, 2007.
  • Panel (With S. Alter, R. Kauffman, D. Liedner, R. Sabherwal & KK Wei) and Presentations as Co-Chair of Americas Conference on Information Systems, Doctoral Consortium, Omaha, NE, August 2005.
  • With B. Glassberg, J. Teng, “The Measurement of Perceived Social Usefulness,” Proceedings of the Americas Conference on Information Systems, New York, NY, August 2004.
  • Keynote Speech made at the Second Annual Outsourcing Conference at the Sheraton Hotel & Towers in New York City, August 2003.
  • “Research and Pedagogy in Information Systems at Clemson,” at the First Distinguished Scholars Symposium, Duke Energy HQ, Charlotte, NC on November 21, 2002.
  • PANEL (Vladimir Zwass, Michael Shaw, Varun Grover & A. Dutta), “Organizational Models for E-Business,” Proceedings of the Americas Conference on Information Systems, Boston, MA, August 2001.
  • With M. Heine, M. Malhotra, “A Meta-Analysis of Technology Models,” Proceedings of 2001 Decision Science Institute National Meeting, San Francisco, November 2001.
  • With M. Heine, M. Malhotra, “The Relationship Between Technology and Performance: A Meta-Analysis of Technology Models,” Academy of Management Annual Conference, Washington, D.C., August, 2001.
  • With M. McMurtrey, “IS Job Titles: Are they Relevant Anymore,” Proceedings of 2001 Decision Science Institute National Meeting, San Francisco, November 2001.
  • Grover, “Flexibility and Value in Information Systems Research,” Proceedings of the First Global Conference on Flexible Systems Management, New Delhi, India, December 2000 (Plenary Address).
  • With M. McMurtrey, J. Teng & H. Kher, “Case Technology Revisited: Lessons From the Field,” Proceedings of 2000 Decision Science Institute National Meeting, Orlando, November, 2000.
  • Member of Eastern U.S. Team in the 2000 Tri-annual IS Quiz Bowl, Proceedings of the Sixth Conference of the Association for Information Systems, Long Beach, CA, August, 2000.
  • With K. Shields, M. Malhotra, “The Evolution of Strategic Manufacturing Planning in Organizations: An Empirical Assessment of the Implications,” Proceedings of 2000 Decision Science Institute National Meeting, Orlando, November, 2000.
  • Presented a Critique on: “The Quest for Competitive Agility: Redefining the Role of IT as an Options Generator” as a Developmental Associate Editor for MIS Quarterly Workshop in Oklahoma City on May 18, 2000. Critiqued 4 other projects as panelist on May 17-19.
  • PANEL (Kalle Lyytinen, Varun Grover, Jane Linder, Haim Mendleson, James Senn & John Sviokla) “Making Information Systems Research More Relevant: Academic and Industry Perspectives,” Proceedings of the Twentieth International Conference on Information Systems, Charlotte, December, 1999, pp. 572-574.
  • With J. Teng & K. Fiedler, “An International Empirical Examination of Technology Architecture in the United States, United Kingdom, Taiwan and India”, Proceedings of the Fifth Conference of the Association for Information Systems, August, 1999, Milwaukee Wisconsin, pp. 298-300.
  • With K. Fiedler & J. Teng, “A Cross Cultural Study on the Organizational Context of Processing Reengineering Project Initiatives: U.S. vs. Taiwan, Proceedings of the 1999 Asian Pacific Decision Science Institute Conference, Shanghai, China, June, 1999, pp. 293-295.
  • With J. Teng, K. Fiedler, and S. Jeong, “Initiation and Implementation of Business Process Change: Conceptual Development and Empirical Evidence,” Proceedings of 1999 Decision Science Institute National Meeting, New Orleans, November, 1999, pp. 799-801 (in-print).
  • With M. McMurtrey, J. Teng, “Current Utilization of CASE Technology: Lessons from the Field,” Proceedings of the 1998 National Conference of the Decision Sciences Institute, Las Vegas, 1998.
  • With J. Teng, K. Fiedler, “Reengineering Initiation in Taiwan: Comparative Findings,” Proceedings of the National Conference of the Association of Information Systems, Baltimore, 1998.
  • With K.S. Im, S. Sharma, “Evaluating SEM in IS Research: Analysis and Recommendations,” Proceedings of the 1998 National Conference of the Decision Sciences Institute, Las Vegas, 1998.
  • With M. Hiene, M. Malhotra, “The Relationship Between Technology and Performance: A Meta Analysis of Technology Models”, Proceedings of the 1997 National Conference of the Decision Sciences Institute, San Diego, 1997.
  • With J. Teng, K. Fiedler, “The Organizational Context of Process Reengineering Project Initiatives”, Proceedings of the Association of Information Systems, Indianapolis, 1997.
  • With J. Teng, S. Jeong, “An Empirical Study of Business Process Reengineering Project Profile and Implementation Success”, Proceedings of the 1996 Asia Pacific DSI Conference.
  • With A. Segars, “Strategic IS Planning: The Coalignment of Planning System Design and Implications for Planning System Success”, Proceedings of the 1996 National Conference of the Decision Sciences Institute, Orlando, 1996.
  • With J. Teng, S. Jeong, “Empirical Study of Business Process Reengineering Project Profile and Implementation Problems and Success”, Proceedings of the 1996 National Conference of the Decision Sciences Institute, Orlando, 1996.
  • With K. Fiedler, J. Teng, “Information Technology Resources and Structure, Proceedings of the 1996 National Conference of the Decision Sciences Institute, Orlando, 1996.
  • With M. McMurtrey, J. Teng, “Systems Development and Organizational change: Two Case Studies”, Proceedings of the 1996 National Conference of the Decision Sciences Institute, Orlando, 1996.
  • With G. Hackbarth, “Impact of IT Networks on Organizational Memory”, Proceedings of the 1996 National Conference of the Decision Sciences Institute, Orlando, 1996.
  • With A. Segars, “Exploring Alternative Models for the Adoption of Innovative Telecommunications Technologies”, Proceedings of the Association for Information Systems, Pittsburgh, August, 1995.
  • With R. Sabherwal, “Governance Mechanisms for Remote Software Development”, Research Exchange, 16th Annual International Conference on Information Systems, Amsterdam, December, 1995.
  • With D. Steele, M. Malhotra, “Evaluating the Relevence of POM Research”, Proceedings of the 1995 Decision Science Institute National Meeting, Boston, MA, 1995.
  • With A. Segars, “The Relationship Between Organizational Characteristics and Information System Structure: An International Survey”, Proceedings of the 1995 Decision Science Institute National Meeting, Boston, MA, 1995.
  • With K.D. Fiedler, J.Teng, “Technology Architecture: Examining a Data Driven Model”, Proceedings of the First Association of Information Systems Conference, August, 1995, Pittsburgh, PA.
  • With A. Segars, “Radical and Incremantal Models of Telecommunications Adoption”, Proceedings of the First Association of Information Systems Conference, August, 1995, Pittsburgh, PA.
  • With J. Teng, M. Cheon, “The Information System Outsourcing Decision: Empirical Test of a Strategy-Theoretic Discrepency Model”, Proceedings of the 1994 Decision Science Institute National Meeting, Honolulu, Hawaii, 1994.
  • With K. Fiedler, J. Teng, “An Examination of the Relationship Between Competitive Strategy and the Scope of Information Technology Enabled BPR”, Proceedings of the 1994 Decision Science Institute National Meeting, Honolulu, Hawaii, 1994.
  • With M. Cheon, J. Teng, “Evolution, Trend and Current Status of IS Outsourcing”, Proceedings of the Decision Science Institute National Meeting, Wash, D.C., 1993.
  • With A. Segars, W. Kettinger, “Strategic Uses of Information Technology: A Longitudinal Analysis of Organizational Strategy and Performance”, Proceedings of the 1993 Decision Science Institute National Meeting, Washington, D.C., 1993.
  • With M. Cheon, J. Teng, “A Contingency Model of Outsourcing Information Systems Functions”, Proceedings of the Second International Decision Science Institute Conference, Seoul, 1993.
  • With S. Jeong, William J. Kettinger, C. Lee, S. Simon, “An Examination of Managerial Roles of the Chief Information Officer,” Proceedings of 1992 Decision Sciences Institute National Meeting, San Francisco, 1992.
  • With James T.C. Teng, “Factors Contributing to the Successful Implementation of Customer-Based Inter-Organizational Systems,” Proceedings of 1992 Decision Sciences Institute National Meeting, San Francisco, 1992.
  • With Manoj K. Malhotra, Daniel C. Steele, “Identifying Important Manufacturing Issues,” Proceedings of 1992 Decision Sciences Institute National Meeting, San Francisco, 1992.
  • With G. Premkumar, “The Effects of Environmental Dynamism and Complexity on Individual Scanning Behavior,” Proceedings of the 21st Annual Decision Sciences Institute Conference, San Diego, November 1990.
  • With William R. King, E. H. Hufnagel, “Strategic Systems: What Is Really Being Done?,” Proceedings of Proceedings of the Joint International Symposium on Information Systems, Sydney, Australia, March 1988.
  • With W. R. King, E. H. Hufnagel, “Seeking Competitive Advantage Using Information-Intensive Strategies,” Proceedings of the NYU Symposium on Information Technology and Strategic Management, June 1986.
  • With K. Krishnan, Presentation, “Interorganizational Marketing Information Systems: A Strategic Framework,” The International Academy of Management and Marketing, Detroit, MI, April 11-14, 1991 (unpublished presentation).
  • With W. R. King, “Organizational Factors Influencing the Strategic Management of Information Technology,” Managing Information for Competitive Advantage, University of Illinois, Urbana, November 13-15, 1986 (unpublished presentation).