FAQs

Here are some common questions about WordPress.

Getting
Started

Who is eligible to create a site?
This service is available for all students, faculty, and staff with a uark.edu email address. Individuals are limited to a single personal blog or website.
What types of sites are eligible for WordPress?

WordPress can be used for personal sites, professional sites and sites for registered student organizations. However, it is not appropriate to use WordPress for academic information that represents the University of Arkansas in an official context. For example, WordPress should not be used to submit classroom assignments or to display graduation requirements for a department. If you are unsure whether your site is appropriate for WordPress, please contact us for more information.

Can I create a password-protected site?

WordPress is only for public websites, and we do not have the ability to create password protected sites. We recommend using Sharepoint, Teams and Outlook Groups to create communication tools for specific sets of users.

Using WordPress

Can I use any theme I want?

We provide and support the CampusPress Flex theme for WordPress sites. This theme is designed to be easy to use and meets accesibility standards. Older sites on our network use the Divi theme, and we also support that theme. We cannot support other WordPress themes.

Can I create a custom child theme?

We do not allow custom child themes on our network because of the difficulty of providing support and continuity for these.

What plugins are available?

Our plugins are reviewed for quality and security by our hosting service. Because our plugins must meet strict standards, our list is limited. You can send requests for new plugins for review, and we will work with you to meet your need using the tools we have available.

Can I add custom CSS?

Most styling edits can be done with the theme customizer, but you can add custom CSS there as well.

Support

Who supports these sites?

IT Service provides WordPress access, templates and technical support. We work with University Relations to establish branding guidelines and site reviews. If you have any questions, email wpress@uark.edu.

Leaving the University

Will I be able to access my account after I graduate or leave the university?

See this page for information on what happens to your university accounts after you graduate or leave the university. As long as you have access to your university username and password, you can log in to your WordPress account.

How can I move my WordPress site?

You can export content from your U of A WordPress site and import it into another WordPress website. Contact wpress@uark.edu for help with this. To keep the same look and funcitonality, you will need to add or purchase all the themes and plugins used on your site, including the Divi theme. Moving your site to a content management system other than WordPress could be a manual process. Check the support site of your new system for more information.

Still need help? Send us a note!

For any other questions, please write us at wpress@uark.edu or call the Help Desk at 479.575.2905